2. Data Collected

Data Storage Location

We are a U.S. based company and operate web servers hosted in the United States. Our hosting provider Godaddy.com adheres to the US “Privacy Shield”, ensuring that your data is securely stored. For more information on GoDaddy’s privacy policy, please see here: GoDaddy Data Privacy Policy

Registration and Purchase Data

If you register or shop on our website, we store your chosen username and your email address and any additional personal information added to your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit this information.

Core Privacy Rights
We recognize several core privacy rights:

• the right to know what PII we hold about you
• the right to access, correct, or delete your PII
• the right to transfer your PII (data portability)
• the right to set your marketing and advertising preferences.

We promptly review requests to exercise privacy rights. If more information is needed to process your request, we will contact you by email or, if we do not have an email address on file for you, by the same method you made your request.

If we do not honor your request for legal or other reasons, we will explain why we did not honor your request, your right to appeal, and your right to file a complaint (if available where you live).

• PII We Collect
• PII You Provide

We collect PII when you set up an account, use our services, or contact us. Examples of PII we may collect from you include your name, email, phone number, address, and payment method.

PII We Collect Automatically

We collect PII automatically when you visit our websites, use our services, contact us, open our emails, or view our advertising. Examples of PII we may collect include your device ID, your IP address, information about web pages and other websites you visit, and other similar details.

PII from Other Sources

We may collect PII about you from other sources. Examples of PII obtained from other sources include publicly available data, social media information, and information lawfully gathered by third party data providers.

Use of PII

We use PII to operate our business and provide services. Examples of how we use PII include:

Managing accounts

• Processing purchase requests
• Registering domains, you purchase
• Providing customer support
• Securing, updating, and improving our services
• Detecting fraud and other illegal activity
• Customized marketing and personalized advertising of our services
• Contacting you by telephone, text or messaging applications to offer you services.
• Website traffic measurement

No Sale of PII

We do not sell PII.

Disclosures to Others

We disclose PII:

• to processors to operate our business and deliver services, including providing security services, payment processing and customer support; conducting contests and surveys; and performing other activities related to our business and services.
• to business partners to offer some services, such as email and payment processing.
• to marketers and advertisers who create personalized marketing and advertising messages.
• to comply with law enforcement and other legal requests, protect our legal rights, prevent harm to us or others, and enforce our policies and contracts.
• if we sell some or all of our assets or merge with a third-party we may transfer relevant PII to the buyer or new company.

Cookies, Web Beacons, and Other Tools

We use three main “identifiers” on our website and in our services: cookies, web beacons, and scripts.

• Cookies are text files placed on your device when you visit our webpages or view messages from us.
• Some cookies are “session cookies” that expire at the end of your browser session, while others are “persistent cookies” that allow us to remember your preferences and settings over multiple visits and across other websites.
• Web Beacons are image files placed in our web pages and emails.
• Scripts are small pieces of computer code that power customer service tools, deliver video, and provide interactive experiences. We also use scripts for measuring service use.
• We manage some identifiers directly. Other identifiers are managed by third parties. For example, we use Google Analytics to monitor site performance and visitor engagement.

We use identifiers to provide customized services, measure website performance, provide customer support, and deliver personalized advertising. Examples of how we use identifiers include:

• Setting your service preferences
• Managing your shopping cart
• Guarding against fraud
• Delivering relevant advertisements
• Measuring website use
• Conducting research to improve our services.

Support Data

If you have registered on our website and have a valid support account, you can submit support tickets for assistance. Support form submissions are sent to our third-party ticketing system such as GoDaddy. Only the data you explicitly provided is sent, and you are asked for consent, each time you want to create a new support ticket.

Comments

When you leave comments on the website, we collect the data shown in the comments form, and also the IP address and browser user agent string to help spam detection.